playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 0042799401
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, verify the One-Time Password (OTP) to securely log in. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To send an OTP, you'll need to check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try again after waiting for a suitable period of time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. This means users can redeem their earnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will help facilitate the verification and onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but some tasks may take up to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This waiting period may be necessary in cases of delayed processing.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus for gaming purposes and cannot withdraw it. The bonus amount itself cannot be withdrawn, but any winnings earned from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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